Overview

Please join your local Central Coast branch online March 23rd at 6.30pm for our first event of the year for 2026.

We have secured speakers Jawaid Pardehi and Gener Lapina from Mosaic Multicultural Connections. This online webinar is designed to strengthen psychologists’ cultural awareness and capability in working with interpreters across diverse clinical settings, in line with AHPRA’s expectations for culturally safe and responsive practice.

Participants will develop practical knowledge and confidence in the effective use of interpreters, including what to expect in both phone-based and in-person interpreted sessions. The webinar will explore best-practice tips, common pitfalls to avoid, and strategies to support ethical, respectful, and clinically effective communication.

A strong focus will be placed on cross-cultural awareness and cultural humility, supporting participants to reflect on their own cultural positioning, including rank, power, privilege, and how these factors influence therapeutic relationships and clinical decision-making.

The session will also provide an introduction to Translating and Interpreting Services (TiS)—what they are, how to identify and engage an appropriate provider that aligns with a client’s language and ethnicity, and how to manage triangulation dynamics when working with interpreters. Practical discussion will address unconscious and practical biases, ethical considerations, and strategies to maintain client-centred, culturally safe care.

This webinar supports psychologists to meet AHPRA’s competency requirements by enhancing culturally responsive practice, improving communication with culturally and linguistically diverse clients, and promoting reflective, ethical, and inclusive professional practice.

Look forward to seeing you online!

Please note: Under the new AHPRA Professional competencies for psychologists (effective 1 December 2025), cultural safety and responsiveness are core expectations embedded across the competency framework.

Learning Outcomes

Upon completion of this event, participants should be able to:

• Build confidence and competence in working effectively with interpreters, including practical tips, common pitfalls to avoid, and what to expect in both phone and in-person interpreted sessions
• Strengthen cross-cultural awareness and cultural humility through reflection on personal rank, power, and privilege and their impact on clinical practice
• Understand Translating and Interpreting Services (TiS), including what they are, how to identify an appropriate provider aligned with a client’s language and ethnicity, and how to engage them effectively
• Recognise and manage triangulation dynamics when working with interpreters in therapeutic settings
• Identify practical and unconscious biases and apply strategies to support culturally safe, ethical, and client-centred practice

Presenter(s)

About the presenter(s)

Jawaid Pardehi is the Manager of Settlement families and Communities Team, with Mosaic Multicultural Connections. He holds Engineering, Psychology and Social Work qualifications, and has lived experience as a migrant having immigrated to both Aotearoa New Zealand, and then to Australia. Prior to moving into a management role, Jawaid gained experience in client services, field operations, project management, cross cultural and as a case worker team leader in refugee and migrant settlement services.

Gener Lapina has been in community work for over 25 years, 10 years in family work. He is highly experienced with men’s work, supporting individuals facilitating group workshops, and is currently a team leader at Mosaic for a multicultural family support project. Gener majored in Human and Family Studies, Social Work, and Community Development at university in 1999. He has attended advanced training with ECAV on engaging and working with male users of violence in 2019- 2020, and completed his Graduate in Trauma-informed Process Oriented Psychotherapy in 2023.

Notes

Target Audience

This event is aimed at psychologist, students and allied health workers.

Duration of Access

This event will be recorded. The recording will be emailed to all registered within 2 weeks post event and available for viewing up to 90 days.

Please note:

• This is a Member Groups event. All communication will be sent to the registrants’ registered email address. This includes event reminders with details (such as the Zoom link) and any pre-event or post-event resources, if provided by the facilitators.
• A post-event email will be sent within two weeks of the event’s completion to each registrant’s registered email address. This email will include the CPD certificate, event-recording, and any additional resources shared during the session.

CPD

It is up to attendees to assess and determine how learning from this event aligns with the requirements of their learning plan. The providers accordingly do not make any representation that the event counts towards attendees’ CPD learning requirements. If an attendee determines themselves that the learning they complete aligns to their learning plan, then they can decide to count those hours towards their CPD requirements for the registration cycle.

The information in this presentation has been prepared in good faith and for educational purposes only. Therefore, the information is general in nature and should not be relied upon in the treatment of any condition and you should seek your own independent professional and/or legal advice concerning any specific issue. The APS accepts no responsibility for any errors, omissions or decisions relating to the information. The content should not be reproduced without permission or unless permitted by law.

If you are experiencing registration difficulties please contact APS Events Support.