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Disaster Response Network (DRN)

An APS community initiative

Access wellbeing support for your workforce

The Disaster Response Network (DRN) is a national volunteer network of APS psychologists who have completed additional training to provide support to those who work or volunteer in highly stressful or demanding roles in response to disasters, emergencies, and other community events.

Working with Primary Health Networks, NGOs and other emergency service providers, DRN psychologists proactively check the mental health of frontline and emergency support workers. The DRN is designed to complement existing wellbeing services and offers proactive trauma informed support from registered psychologists.

Through a collaboration with the Australian government, DRN services are provided free to eligible organisations.

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Access wellbeing support for your workforce
Become a DRN volunteer

Become a DRN volunteer

Resource hub

Resource hub

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Services provided by the DRN 

Independent wellbeing checks 

DRN psychologists can be engaged to proactively reach out via telephone and conduct free confidential, independent wellbeing checks (IWCs) with frontline and emergency support workers. IWCs provide workers with an opportunity to pause and reflect on their overall wellbeing with a DRN psychologist.

IWCs are provided with a trauma-informed lens and can identify opportunities to prevent, respond to, or recover from challenges faced at work.

Looking after our people is a critical part of responding to Disasters
Lyn Rettke - RedCross

Frequently asked questions

How was the DRN established?

The DRN was established in response to the Black Saturday Victorian bushfires of 7 February 2009. In the days following the fires, the APS received calls from hundreds of members offering their services and support to victims. 

The APS also received a number of calls from emergency response agencies, including the Australian Red Cross, inquiring about additional support to assist with the recovery effort. The APS responded by establishing the Disaster Response Network for members to register their interest and expertise in disaster recovery. 

How can my organisation request the services of the APS DRN?

We work collaboratively with a number of organisation to design a service that will suit their workforce wellbeing needs. Eligible organisations will be asked to sign a Memorandum of Understanding (MOU) prior to services commencing.  If you are interested in utilising the DRN contact us via  [email protected]

When can the DRN be engaged?

The DRN provides proactive and trauma-informed support across the preparedness, response and recovery stages of diasters and other community events which cause significant distress, collective trauma or bereavement to a community.

We recognise these events can have broad, varied, and compounding impacts which may be long-term and supports may be required at any stage of the recovery process. 

 

How is the DRN different to an Employee Assistance Program (EAP)?

The DRN and EAP are complementary services and together provide psychological support to frontline and emergency support workers. However, unlike an EAP, DRN psychologists take a proactive approach and will reach out to your team directly to conduct independent wellbeing checks (IWCs) at a time that suits them.

IWCs are provided with a trauma-informed lens and can identify opportunities to prevent, respond to, or recover from challenges faced at work.

DRN psychologists may recommend that an individual reach out to their EAP for ongoing support or make alternative referral suggestions.

Does the DRN provide ongoing psychological therapy?

No, DRN psychologists provide one-off independent wellbeing checks (IWCs). They draw on their psychological skills and knowledge, as well as their additional training to provide support to those who work or volunteer in highly stressful or demanding roles in response to disasters, emergencies, and other community events. 

If during a IWC the need for ongoing support is identified, the DRN psychologist can provide an appropriate referral option for follow-up or ongoing psychological care.  

How do you manage confidentiality?

DRN psychologists undertake DRN services to the same professional, ethical and legislative standards as they do in their psycholgical practice outside the DRN. 

In conducting IWCs, DRN psychologists may need to provide a referral if follow-up or ongoing psychological services are required. Referrals are made in adherence with ethical guidelines regarding confidentiality and the limits thereof.  

Information disclosure only occurs when necessary and with the individual’s consent, unless they or another person are at risk, or disclosure is required by law.  

How is information about the DRN service stored by the psychologist?

DRN psychologists keep and securely maintain accurate and confidential client records in accordance with the APS Code of Ethics and ethical guidelines.

          

If you would like to get in touch,
email: [email protected]