Overview

It is incumbent upon psychologists and other health professionals to broaden their understanding of the multicultural world we live in. A culturally sensitive approach can deepen relationships with friends, colleagues, and clients. Most gratifyingly, it leads to greater rapport and efficacy in our work. 

However, to step outside our own paradigm and understand the diverse perspectives of others can feel daunting. Surrounded by misinformation and our own fear of offending, avoidance of cross-cultural work is common. 

This eLearning activity provides a first step, utilising the concept of ‘cultural intelligence’ through which to examine our own values, those of other cultures, and strategies for cross-cultural work.  

Level of Learning

Foundational. This activity is targeted to those new to the topic.

Bonus content

Registered participants will receive free access to the documentary 'Mary meets Mohammad'.

Duration of access

Access to this activity is for 6 months from the date of confirmed registration.

APS CPD-Approved

This eLearning activity has been assessed against the APS Standards for CPD activities and approved for its education quality.

Learn more about the APS CPD Approval process.

CPD Frequently Asked Questions

Refer to the APS CPD Frequently Asked Questions for general and technical information when undertaking APS Professional development activities.

Learning Outcomes

Upon completion of this eLearning activity, participants should be able to: 

• describe key terminology relevant to cultural sensitivity,  

• define culture and the contemporary framework of cultural intelligence, 

• reflect on their own cultural background and personal motivation for improving cultural sensitivity,  

• understand the experiences of migrants, refugees and asylum seekers,

• identify strategies and actions that build understanding and rapport in first cross-cultural meetings, and

• consider broader implications: first meetings with colleagues and others.