It was interesting to review Dr Robin Vines (December InPsych, 2017, p. 33) article about the need to “end Australia’s regional health workforce drought” when a few days before I read it, ABC and SBS TV news reported the “Royal Flying Doctor Service (RFDS) warns rural mental health services in ‘crisis’ ”.
This was also a few days after I’d driven to a non-metropolitan centre to provide telehealth consultations, and not for the first time, I had no telehealth consultation booked.
The situation is not helped by (at least) three “barriers”:
a) The obscenely low Medicare rebates;
b) The rebate being the same if I consult in my metropolitan office or a hired room in a country town, which I’ve spent (non-income generating) time driving to;
c) One of the major employers of doctors in the region advising me “…we provide medical and allied health services where we either don’t charge or charges are well below industry averages, and we maintain this consistency with services provided through third parties onsite.” (I’d enquired about sessional rental of a room in their premises).
So, while that not for profit (presumably) gets a massive subsidy to provide services in the country, (which allows them to bulk bill clients) a private practitioner seeking to “…increase ease of access to psychological services for a currently underserviced section of the Australian Community” (to quote Dr Vines) gets no subsidy. For example, a higher Medicare rebate for non-metropolitan consultations.
Despite spending considerable amounts of time, money and energy contacting doctors and potential clients (including via targeted advertising on Facebook) I have yet to receive a single telehealth referral.
Considering Dr Vines “workforce drought” and the “crisis” reported by the RFDS I think the situation is not helped when GPs don’t actually make use of the available services.