CPD Frequently Asked Questions

The CPD and Events Finder is the home for all professional development activities and upcoming events.

Ways to find activities in the Finder:

1. Topic/keyword

Enter the topic, or keyword/s into the search bar and click ‘Find’.

2. Browse current activities

Click ‘Find’ and using the available options (type, format, organiser, date, and location), and select the filters you’d like to sort activities on.

3. Peruse pre-defined highlights

Scroll through the Finder and browse highlights that we have compiled for you such as Popular, Upcoming, Discover, What’s new, eLearning, and Topics.

Once you have found an activity that you’d like to know more about, click on the activity and the relevant overview of content, applicable dates, and fees etc, will display.

The APS offers a variety of CPD activities, including:

• eLearning (online activities, including CPD on the go®)

• Webinars (online activities, live)

• On-demand (webinar recordings),

• PsyBA-approved supervisor training program (Parts 1-3), and

• PsyBA-approved supervisor training Master classes (Refresher training)(Part 4)

Try searching for it using a keyword in the CPD & Events Finder.

If you are still unable to find what you are looking for, email us at [email protected] and we can confirm or assist you in finding something similar that may be of interest.

CPD activities can be stand-alone, part of a topic series, and/or multi-day events. This detail is included within each activity listing.

CPD activities have an access period ranging between 3-12 months from the date of confirmed registration:

• eLearning: 6 months (unless otherwise specified)

• Webinars (Live) resources: 12 months

• On-demand: 12 months

PsyBA-approved supervisor training program:

• Part 1 Knowledge assessment: 3 months*

• Part 2 Skills-based training: 12 months*

• Part 3 Competency-based assessment & evaluation: 3 months*

• Part 4 Master classes: 12 months.

*Access periods for the supervisor training program (parts 1-3) vary as they depend on the date of the Part 2 skills-based training workshop that the participant is registered into.

APS eLearning and most APS on-demand CPD activities which incorporate an assessment component, meet the requirements for ‘active CPD’.

Participants can accrue active CPD hours for all APS eLearning activities. Refer to each individual activity listing which contains information about the hours that can be accrued upon completion. This varies for each activity.

Each participant is responsible in determining the relevance of the activity to their Area of Practice Endorsement.

Selection of eLearning is based on the participant’s learning goals, and each participant must be able to justify its relevance if they are selected by the Psychology Board of Australia to participate in an audit. 

APS members can find comprehensive information on CPD requirements HERE.

Non-APS members are advised to refer to the Registration Standard: Continuing Professional Development issued by the Psychology Board of Australia.

It is the responsibiity of the learner to log completed CPD hours.

APS members enjoy the use of the APS CPD logging tool to keep CPD records up to date.

Check your ‘spam’ folder first. If any correspondence is there from the APS, ensure you mark us as a ‘safe sender’.

If the email isn't there, email us at [email protected], and include details about the registered activity you are concerned about, and a member of the Professional development team will be in touch to resolve.

CPD activities have an access period ranging between 6-12 months from the date of confirmed registration:

• eLearning: 6 months (unless otherwise specified)

• Webinars (Live) resources:  12 months

• On-demand:  12 months

Log into your APS Online Learning and the expiry date for any actvity that is still active will display next to the title of the activity.

1. Go to the CPD and Events Finder.
2. A list of activities will be displayed under the "online learning" heading. Click on the course link and locate the ‘register now’ button. This will direct you to complete an online registration form.
3. Before you register, please read the individual course description and related information carefully to ensure that the course you have selected is the right one for you. As part of the registration process, you will be asked to indicate that you agree to the Terms and Conditions for course registration. These Terms and Conditions include information about materials, copyright and the length of your registration period. Please read them carefully before completing your registration. If you are an APS member, please ensure you use your existing membership login details. If you are not an APS member but have registered previously for an online activity, please use the login details that you originally registered for that course. ​​Avoid using multiple ID’s and passwords. This impedes our ability to keep accurate records on your progress.
4. Each activity has a ‘Register Now’ button. Click it to be redirected to complete the registration for that activity.
   On a desktop computer? The button is located on the upper right-hand side of the activity.
   On a mobile device? Scroll through the activity, the button is located at the bottom of the activity.
   APS members: Enter your User ID and password to complete the registration process and access discounted member rates.
   APS Non-members: If you have previously completed training with the APS, enter you existing User ID and password.
   First time visitors: Welcome aboard! You’ll need to create an account with us to register.
5. As part of the registration process, you will be requested to read and agree to the Terms and Conditions, which include but are not limited to, information on resources, materials, copyright, and the duration of access to that activity.

Each activity has a ‘Register Now’ button, click it to be redirected to complete the registration for that activity.

• On a desktop computer? The button is located on the upper right-hand side of the activity.

• On a mobile device? Scroll through the activity, the button is located at the end of the activity.

APS members: Enter your User ID and password to complete the registration process and access discounted member rates.

APS Non-members: If you have previously completed training with the APS, enter you existing User ID and password.

First time visitors: Welcome aboard! You’ll need to create an account with us to register.

As part of the registration process, you will be requested to read and agree to the Terms and Conditions, which include but are not limited to, information on resources, materials, copyright, and the duration of access to that activity.

Notifications for new activities, may take up to 2 hours to arrive in your inbox. We recommend checking your spam folder.

Refer to details for each activity type:

eLearning

You will receive an email with a receipt of payment. The email will also contain confirmation of your User ID and password required to access the activity.

1. To access the activity, go to the APS website, click the ‘Log in’ button on the top right-hand side of the APS home page.

2. Enter your supplied User ID and password.

3. On the ‘Your Details Summary’ page, locate the ‘Online Courses’ heading.

4. The activity you have registered in, has a ‘go to course now’ link activated. Click it to commence your activity.

Webinars (Live)

You will receive an email with a receipt of payment.

1. One week prior to the webinar date, you will receive an email with information to access resources/material relevant to the live webinar (where applicable).

2. One day prior to the webinar date, you will receive an email with instructions on how to join the webinar.

3. If you register for the webinar on the day it is being held on, you will receive an email a few hours prior to the time of commencement with the instructions on how to join the webinar.

On-demand

• If you have registered for a webina that will be recorded, once the live-event has taken place, you will receive an automated message when the recording is available to access.
• If you are registering for an on-demand activity for the first time, once registered the activity will be visible and accessible via the Online Learning Portal.

You will receive an email with a receipt of payment. The email will also contain confirmation of your User ID and password required to access the activity.

1. To access the activity, go to the APS website, click the ‘Log in’ button on the top right-hand side of the APS home page.

2. Enter your supplied User ID and password.

3. On the ‘Your Details Summary’ page, locate the ‘Online Courses’ heading.

4. The activity you have registered in, has a ‘go to course now’ link activated. Click it to commence your activity.

Sometimes things just don't go to plan, we understand that.

If you haven't accessed or commenced your activity (On-demand, eLearning) or the date for a live webinar hasn't passed, we can help you with the cancellation. 

If your circumstances don't fall in the above categories, let us know and we can try to assist. 

To request a cancellation, email us at [email protected], provide the relevant details. We aim to have your refund actioned within 10 business days.

There may have been a temporary internet outage at the time you tried to register. Delete your browser history, wait a while, and try again.

If you are still unable to resolve the issue, email us at [email protected] and describe the issue.

A member of the Professional development team will arrange to register you and, if applicable, email you a secure link to finalise payment.

A registration confirmation email may take up to 2 hours to arrive in your inbox.

We recommend you check your spam/junk folder, and if the email is there, be sure to tag the APS as a ‘safe sender’ to ensure you receive future emails regarding any activities you register for.

To confirm the activities you are registered for, log into your Dashboard and navigate to the 'Events and online learning' tab where the activities you are registered in will appear.

Email us at [email protected] and provide the relevant details (Organisation name, the names of the employees, their email address, and contact phone number).

Participants will be registered to the activity by a member of the Professional development team and emailed an invoice for their employer. 

Registration will be activated upon receipt of payment.

To access your tax invoices, follow these steps:

1. Log into your dashboard,
2. Click on ‘Your Membership’, and
3. Click 'Past Invoices' from the menu on the left-hand side.

As with all things technical, glitches sometimes occur.

Email us at [email protected] and provide the relevant details, and a member of the Professional development team will assist you in resolving this.

The following settings should be enabled for the site https://elearning.psychology.org.au:

Internet browser: Ensure you are using the latest version of your browser of choice.

Internet connection: A download speed of 0.5Mbps or faster’

Browser settings: The following settings should be enabled:

• Cookies
• JavaScript
• Pop-ups
• Redirects

Resource viewing: Latest version of PDF reader such as Adobe Acrobat Reader.

Audio: An audio device e.g. speakers or headphones.

If you have more than one User ID, email us at [email protected] so we can resolve this for you. It’s important that you don’t create multiple accounts.

Check that your login details entered correctly.

Your User ID and password are auto generated and emailed to you. Check the original registration email for your login details.

This type of error displayed next to an upcoming webinar that you have registered for, indicates that we haven't quite finished setting up the webinar.

The error message will disappear automatically when the process is complete at our end.

Psychologists who wish to provide supervision for provisional psychologists undertaking internships or higher degree placements or a registrar program, must complete a 3-part Psychology Board of Australia-approved supervisor training program to achieve Board-approved supervisor status (BAS).

Once approved, supervisors must undertake refresher training (Part 4 Masterclass) every five years to maintain their BAS.

All components of the BAS and refresher training are offered by the APS.

Learn more.

No. Psychologists are not required to undertake the 3-part Psychology Board of Australia-approved  supervisor training program to supervise colleagues.

The purpose of the PsyBA-approved training program is to supervise provisional psychologists undertaking training pathways or supporting psychologists undertaking endorsement pathways. 

Psychologists wishing to undertake supervisor training must meet the eligibility criteria for PsyBA approval.

For more information on the PsyBA supervisor training requirements, refer to the PsyBA website.

You can enrol into all three components of the program HERE. Significant savings apply for this enrolment option. 

Alternatively, you can learn more about each individual component HERE:

• Part 1:  Knowledge assessment
• Part 2: Skills training
• Part 3: Competency-based assessment & evaluation

You will receive a confirmation email with 2 hours of enrolment containing your access instructions.  

You will receive an email confirming your enrolment into the 3 training components from the Professional Development Team in due course. The email will also contain instructions on how to access the content and resources for Part 1 and the details of the Part 2 workshop dates that you are confirmed for. The Part 3 component will be released to you once you have successfully completed parts 1 & 2.

Yes. Parts 1, 2 and 3 must be completed sequentially, and you must successfully pass each component before progressing to the next one.

Yes. You will be required to present your completion of certificate/s to the APS at the point of enrolment.

Part 1: Access to the materials will be for 6 months from the date of confirmed registration.

Part 2: This is a two (2) day workshop.

Part 3: Access to this activity is for six (6) months from the date of completion of an approved Part 2 component of the supervisor training program.

Part 4: This a one (1) day workshop.

Part 1 is self-paced eLearning, requiring at least 8 hours, and needs to be completed within 6 months of enrolment into the program.

Part 2 Skills training (13 hours in total) can be undertaken any time after completing Part 1.

Part 3 prescribed tasks must be submitted within 6 months from the date of Part 2 completion.

Part 4 master class is an all-day online webinar workshop.

Yes. You will be able to download certificates for each part at the end of successful completion.

Email us to request an extension

You cannot progress to Part 2 without completing and passing Part 1. You will need to change your Part 2 enrolment dates to a later time.

Email us prior to the date of the Part 2 component you are scheduled to attend. 

Participants must attend both days and successfully pass all assessments for Part 2 in order to complete this component.

If you are unable to attend both days in full you email us and request a reschedule to your attendance.

A study guide is provided upon enrolment that details the criteria and outcome scoring.

Following the completed assessment of Part 3 tasks, participants will receive an email advising of the outcome. Feedback of that assessment will be available within Moodle.

If you did not pass initially, you may be asked to provide a supplementary piece of assessment or resubmit a task in full in order for the assessment team to adequately mark against PsyBA’ s criteria.

The assessment team will provide clear feedback regarding what is required, and the process is very supportive, with the interests of helping you through, being our utmost priority.

In order to maintain your Board-approved supervisor status, you are required to complete refresher training every 5 years (Supervisor Training Masterclass Part 4) following your initial BAS approval.

The APS offers a wide range of Masterclass topics to update knowledge, skills, and maintain Board-approved supervisor status.

Explore Masterclass topics.

The APS has been granted funding to offer 1000 Psychology Board of Australia (PsyBA) approved supervisor training places for eligible psychologists.

We have allocated 500 competency- based supervisor training (full training) for new supervisors and 500 training places for existing supervisors who need to undertake a refresher masterclass in order to maintain their current PsyBA-approved registered supervisor status (refresher training is required every five years).

There are two types of places available in this Commonwealth funded initiative:

1. Become a new PsyBA-approved supervisor. Applications closed 4pm AEST, 4 October 2024.
2. For existing PsyBA-approved supervisors wanting to maintain their status as a supervisor. Applications are open.

Note: Submission of an application does not constitute acceptance into the program.

As part of the qualifying criteria of this grant, priority will be given to PsyBA registered psychologists who work with priority populations, including First Nations, Culturally and Linguistically Diverse (CALD), and/or regional, rural, and remote (located in MMM3-7), to become Board-approved Supervisor or to maintain existing Board-approved supervisor status.

Note: Anyone who is currently enrolled in the supervisor training program or in a refresher master class should not apply.

If you are successful in securing a place, you will be notified and advised of the date of the Part 2 training component that you have been placed in.

You will be required to confirm your acceptance of the offer and the specific Part 2 dates that you have been allocated into.

If any changes are required, you will be able to respond at that time and we will do our best to accommodate your request, however, this may not always be possible as workshops have capped numbers.

We are currently working through many applications and in keeping with the order of receipt and qualifying criteria, we will be contacting successful applicants in sequence.

Successful applicants will have up to May 2028 to complete the training.

Becoming a supervisor

The notification process to unsuccessful applicants has been completed.

Existing supervisors (Master classes)

Ongoing. Applicants will be prioritised and accommodated into available classes based on their PsyBA Supervisor status expiry date.

Applications are assessed for eligibility against the criteria set by the Commonwealth for this grant and in the order that they are received. The criteria included psychologists who work with clients who are First Nations or from Culturally and Linguistically Diverse backgrounds, located in Regional and Remote locations (MMM3-MMM7), and other priority populations.

As we process and confirm applicant eligibility, sometimes those applicants may not be able to commit to the training for various reasons and a place will become available.

That means that the next eligible person on the list will be contacted and invited to participate in the program. If they accept the place, that position will be filled. If they cannot accept the place, the immediate next applicant will be contacted, and so on until the place is filled.

Your dashboard provides a snapshot (maximum 5 events) of the eLearning activities you have registered for. 

1. Click HERE and log in with your User ID and password. 
2. Click into the 'Events and online learning' tab where the activities you are registered into will appear.
3. Locate the relevant activity and click 'go to course'.

Upon successful registration, eLearning material can be accessed immediately. The standard duration for your enrolment is six (6) months unless specified otherwise.

1. Click HERE and log in with your User ID and password. 
2. Click into the 'Events and online learning' tab where the activities you are registered into will appear.
3. Locate the relevant activity and click 'go to course'.

Yes. Email us at [email protected] and provide your User ID and activity name and include brief details for the request.

Two extensions are permitted per activity:

1. Up to four (4) weeks
2. A further extension will require a more detailed explanation and evidence i.e., medical certificate etc

The APS encourages all participants to complete their CPD. Don’t hesitate to contact us if you require extra time.

Yes. Two eLearning activity assessment resets are permitted per activity.

Email us at [email protected] provide your User ID and activity name, and a member of the Professional development team will reset the assessment for you.

Yes.

A certificate of completion will become available when an activity is successfully completed, this includes ALL activity components, assessment, and evaluation.

To download your certificate:

1. Click HERE and log in with your User ID and password. 
2. Click into the 'Events and online learning' tab where the activities you are registered into will appear.
3. Locate the relevant activity and click 'go to course'.
4. Scroll through to the bottom of the activity page and click on the certificate link.
5. Follow the prompts provided to download the certificate.

Yes. Email us at [email protected] and provide the User ID & activity name, and a member of the Professional development team will reactivate the activity for you.

Once reactivated, follow these steps to download the certificate of completion for.:

1. Click HERE and log in with your User ID and password. 
2. Click into the 'Events and online learning' tab where the activities you are registered into will appear.
3. Locate the relevant activity and click 'go to course'.
4. Scroll through to the bottom of the activity page and click the certificate link to download.

You must progress through each of the activity components, and achieve a 80% pass mark in the final assessment.

Go through each module again from the beginning of the activity and check that you have completed all required tasks.

You are permitted 2 re-attempts at the assessment.

If you have not achieved the minimum 80% pass mark, and need to re-attempt it, email us at [email protected], provide your User ID and activity name and request a reset.

If you have gone through the activity and are still experiencing issues accessing the evaluation or downloading your certificate, email us so we can assist.

Email us at [email protected] and provide your User ID and activity name, and a member of the Professional development team will update your name, so it displays correctly on your Certificate.

No, and the reasons vary.

Educational activities that are developed in collaboration with APS Professional Development are recorded. However, some webinars may not be recorded due to agreements in place with collaborators and others will only permit access to the recording, materials, and applicable resources for participants who attended the ‘live’ event.

Each activity will have information included in its specific listing on the APS website.

If the webinar is going to be recorded, yes.

Check the activity description for the specifics.

Most live webinars are recorded, and the recording (on-demand) is made available within five (5) business days of the date of the live webinar. 

Registered participants receive access to the recording, presenter slides and any applicable resources for 12 months from the date of confirmed registration. 

If a webinar has already taken place, been recorded, and made available as an on-demand activity, then that webinar recording will be available for you to enrol in.

Explore all APS on-demand activities.

One day prior to the scheduled date of the live webinar, all registered participants will receive an email with instructions on how to join the webinar live.

If you have not received an email by that date, email us at [email protected] or call on 03 8662 3300.

The conclusion of a live webinar includes a 15-minute Q&A session. 

Although you won’t be able to speak directly during the live presentation, you will be able to ask questions using the chat function. 

There will be a dedicated facilitator online to monitor questions for the presenter. 

Some activities have limits on participant numbers.

If registrations are closed, the event may have reached its capacity.

Continue the registration process and indicate your interest to be placed on a waitlist (if applicable to that activity).

Most live webinars are recorded and made available after the live event has taken place. 

If a webinar will be recorded, it will be stipulated in the event description under the 'Duration of access' heading'.

If you aren't sure, email us at [email protected] and a member of the Professional development team can assist.