Overview

Join us for a dynamic and thought-provoking webinar exploring the application of Human Factors (HF) across diverse industries. This event brings together leading practitioners to share insights, challenges, and lessons learned from real-world contexts—including transport, infrastructure, safety-critical environments, and regulatory systems. Through case studies and practical examples, speakers will illustrate how HF principles can be applied to improve system design, safety, and human performance.

We will explore the importance of human factors in shaping work environments and unpack what Human Factors really means, through a systems lens that considers the intersection between people, processes, and environments. This session will also cover the interdisciplinary nature of human factors, how regulatory frameworks shape practice, and the value of organisational psychology in human factors.   You will learn about the psychology of design and how to help organisations to simplify complex systems of work and improve the interface between people, processes, and technology.

You will benefit from multiple case studies drawn from healthcare, transport, infrastructure, mining, energy and logistics that address technology adoption and highlight the importance of culture and trust as foundations for successful implementation and examine how human factors extend beyond compliance to address issues such as fatigue, diversity, equity and inclusion.

Don’t miss the opportunity to hear from four Organisational Psychologists leading their field in this important area.  We note that it is a busy time for CPD and other APS/COP events at the moment, so if you are unavailable on the day, please still register to access the recording later.

Learning Outcomes

Upon completion of this event, participants should be able to:

• Demonstrate deeper understanding of Human Factors (HF) methods, including error analysis, usability testing, and system design,
• Identify cross-industry insights that drive innovation and enable transferable learning,
• Recognise emerging opportunities in psychosocial risk, safety-critical industries, and regulatory environments,
• Strengthen their ability to collaborate effectively with HF specialists in applied settings &
• Reinforce the role of Organisational Psychologists as key contributors to human-centred system design and workplace transformation

Presenter(s)

About the presenter(s)

Presenters:

• Joy Mitchell, Human Factors Specialist & Organisational Psychologist - Office of the National Rail Safety Regulator.
• Jenny Krasny, Safety Technology, Elimination of Live Work and Serious Injury & Fatality Prevention - Caterpillar Inc.
• Dr. Nicholas Duck, founder and principal of Opposite, a consultancy specialising in human factors and organisational psychology.
• Thom Loveday, Managing Director, Design Psychology, a boutique supplier of human factors, human-centred design and organisational development services.

Joy Mitchell is an Organisational Psychologist and board-approved supervisor working in rail regulation and human factors. She has experience in training, human factors consulting (rail, defence) and radiation nuclear regulation. She is interested in the design of systems and how that changes people's performance, wellbeing and safety.

Jenny Krasny is an Organisational Psychologist and Implementation Lead for Safety Technology at Caterpillar Inc. She leads global initiatives in collision mitigation and the elimination of live work, drawing on more than 20 years of international consulting experience across mining, construction, engineering and manufacturing. Her expertise spans safety culture transformation, risk management, psychometrics, diversity and inclusion, and technology adoption.

Dr. Nicholas Duck began his career with the Transport Regulator and VicRoads, focusing on systemic and behavioural approaches to road safety. He then joined John Holland Group, where he supported major rail and infrastructure projects nationwide, building a reputation for simplifying complex processes and making them more human-centred.

As an Organisational Psychologist and since establishing Opposite in 2015, Nicholas has led hundreds of projects including those of Victoria’s most significant infrastructure initiatives. Nicholas enjoys bringing talented, diverse teams together, and combining psychological expertise with practical design thinking to deliver safer, more effective outcomes.

Dr. Thom Loveday is an Organisational Psychologist & Human Factors specialist. He has more than 15 years of experience in leading human factors and organisational design interventions. Thom brings cross-sector know-how, having worked in healthcare, road, rail, energy, aerospace, and defence.  Thom is a multi-specialist with qualifications in organisational psychology/behaviour, human factors and ergonomics, quality improvement and human-centred design. He also serves as a board member for several university programs and research centres.  He completed a PhD in 2012 investigating expertise and intuitive decision-making in power generation, rail and healthcare.

Notes

Registration includes two hours CPD.

Target Audience

This event is aimed at anyone with an interest in Human Factors from those new to the topic to more seasoned professionals.

Duration of Access

This event will be recorded. The recording will be emailed to all registered within 2 weeks post event and available for viewing up to 90 days.

CPD

It is up to attendees to assess and determine how learning from this event aligns with the requirements of their learning plan. The providers accordingly do not make any representation that the event counts towards attendees’ CPD learning requirements. If an attendee determines themselves that the learning they complete aligns to their learning plan, then they can decide to count those hours towards their CPD requirements for the registration cycle.

The information in this presentation has been prepared in good faith and for educational purposes only. Therefore, the information is general in nature and should not be relied upon in the treatment of any condition and you should seek your own independent professional and/or legal advice concerning any specific issue. The APS accepts no responsibility for any errors, omissions or decisions relating to the information. The content should not be reproduced without permission or unless permitted by law.

If you are experiencing registration difficulties please contact APS Events Support.