The DRN and EAP are complementary services and together provide psychological support to frontline and emergency support workers. However, unlike an EAP, DRN psychologists take a proactive approach and will reach out to your team directly to conduct independent wellbeing checks (IWCs) at a time that suits them.
IWCs are provided with a trauma-informed lens and can identify opportunities to prevent, respond to, or recover from challenges faced at work.
DRN psychologists may recommend that an individual reach out to their EAP for ongoing support or make alternative referral suggestions.