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Webinar (Live) Event

Increasing Cultural Intelligence (CQ) to Foster Workplace Inclusion and Community Cohesion

Overview

In an increasingly polarised global and local context, psychologists are encountering the impacts of cultural misunderstanding, geopolitical tension, and social division in their clinical work, organisations, and communities.

The Psychology and Cultures Interest Group invites you to attend this one-hour professional development webinar to explore how Cultural Intelligence (CQ) can serve as a practical and evidence-informed framework for fostering social cohesion and reducing the risk of hate victimisation in Australian contexts.

To address these challenges, the facilitators will share cultural knowledge and experience from their home and practising cultures. They will discuss the beginning points for hate and how the systems that we live in that can support or work against that hate.

Participants will leave with a clearer understanding of how CQ can be intentionally developed and applied to support respectful dialogue, reduce harm, and strengthen community wellbeing.

Please note: This one-hour webinar will be followed by the Annual General Meeting (AGM) for Interest Group members.

Schedule

  • CPD - 1 hour: 3:30 - 4:30pm AEDT NSW Time
  • AGM Follows: 4:30pm AEDT NSW Time

Learning Outcomes

Upon completion of this event, participants should be able to:

  • Explain the core components of Cultural Intelligence (CQ) and evaluate its relevance for psychological practice across diverse social, organisational, and community contexts.
  • Apply practical CQ-based tools and strategies to support social cohesion, reduce cultural misunderstanding, and foster psychologically safe and inclusive workplaces.
  • Develop a context-specific action plan for integrating CQ principles into their professional role or community engagement, aligned with ethical and inclusive practice.

Presenter(s)

Dr. Hanlie van Wyk and Ms. Trisha Carter

About the presenter(s)

Dr. Hanlie van Wyk is a global psychologist whose work is grounded in Nelson Mandela’s insight that “if people can learn to hate, they can be taught to love.” She is a founding member of the Hate Crimes Working Group in South Africa and contributed to research informing the South African Hate Crimes Bill. She has co-authored the User Guide: Hate and Bias Crime Monitoring Form, a chapter in Victimology in South Africa (2nd ed.), several academic articles, and a contribution to the UNODC Victim Empowerment Baseline Study.

Hanlie specialises in hate- and bias-motivated violence, peace psychology, and human rights, with a focus on psychology’s role in responding to polarisation and targeted violence. She is co-chair of the IUPsyS Response in Crisis Working Group and Secretary of the APA Society for Global Psychology (Div 52). She has presented internationally and currently resides in the USA.

Ms. Trisha Carter is an Organisational Psychologist specialising in cultural intelligence (CQ), psychological flexibility, and inclusion in workplaces and communities. With over 30 years’
experience, she works as a consultant, coach, and facilitator across government and private sectors in Australia, New Zealand, the USA, China, and Papua New Guinea.

Trisha holds an MA (Hons) from the University of Canterbury and was accredited in 2023 as an inaugural CQ Fellow, the highest level of global recognition in cultural intelligence thought leadership. She also hosts The Shift podcast, exploring cultural awareness, perspective-taking, and meaningful change.

Notes

Target Audience

This event is aimed at psychologists working in community, workplace or applied settings and anyone interested in cultural understanding and social cohesion. 

Duration of Access

This event will be recorded. The recording will be emailed to all registered within 2 weeks post event and available for viewing up to 90 days.

Please note:

  • This is a Member Groups event. All communication will be sent to the registrants’ registered email address. This includes event reminders with details (such as the Zoom link) and any pre-event or post-event resources, if provided by the facilitators.
  • A post-event email will be sent within two weeks of the event’s completion to each registrant’s registered email address. This email will include the CPD certificate, event-recording, and any additional resources shared during the session.

CPD

It is up to attendees to assess and determine how learning from this event aligns with the requirements of their learning plan. The providers accordingly do not make any representation that the event counts towards attendees’ CPD learning requirements. If an attendee determines themselves that the learning they complete aligns to their learning plan, then they can decide to count those hours towards their CPD requirements for the registration cycle.

The information in this presentation has been prepared in good faith and for educational purposes only. Therefore, the information is general in nature and should not be relied upon in the treatment of any condition and you should seek your own independent professional and/or legal advice concerning any specific issue. The APS accepts no responsibility for any errors, omissions or decisions relating to the information. The content should not be reproduced without permission or unless permitted by law.

If you are experiencing registration difficulties please contact APS Events Support.

 

Online Event

APS – Psychology and Cultures IG member FREE
APS – Psychology and Cultures IG student member FREE
APS member $20
APS student member $15
Non APS member $30

The event will be recorded.

Online

Webinar

26 Feb 2026

03:30PM-05:30PM AEDT Melbourne/Sydney/Canberra Time