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Telehealth service

In November 2017 the Australian Government approved telehealth services to be provided under Medicare.  

These services are accessible through the Better Access initiative and available to people located in a rural or remote community.  

Information about the telehealth services and who is eligible to receive these services is available in the following fact sheets – one designed for consumers and one for GPs.

Telehealth information for consumers Telehealth information for GPs

The Department of Health has prepared resources which provide detailed information about these new telehealth item numbers. For guidelines and FAQs, visit their website.

Telehealth services for rural and remote clients

Find the frequently asked questions for offering teleheath services to rural and remote clients

Telehealth: Considerations for providers

This resource provides best practice information and operational advice to allied health professionals eligible to provide psychological services via telehealth under Better Access

Telehealth: Principles for choosing videoconferencing technology

Providers of these services need to select technology and software that facilitates access, including being user-friendly and affordable for clients. 

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