Overview

Effective diagnosis and well-designed interventions are core practices in organisational and business psychology.  At this event, you will hear from both an experienced practitioner and a Masters student about two case studies that show how these practices can be woven together to build ownership of the outcomes. If you can join us in person, please register for the St Lucia event.  If you will join us virtually, please scroll down to register for the Online option.

Lorena Clayton and Darien Eaton will share their work with two challenging, heavy industry sites, which were plagued by cultural issues and safety concerns.  You will hear how these sites are now shifting towards engagement and ownership through a cultural review process. As a bonus, you will see the value developed through the partnership between supervisor and Masters placement student as they do real work together.

At the commencement of this cultural review, there was employee concern about the confidentiality of online engagement surveys and scepticism about whether change ever actually occurs as a result. Additionally, there was a desire to move away from traditional consulting processes that often conclude with a diagnostic report and recommendations.
This presentation will detail how this culture review process itself was designed to not simply understand the issues, but to become part of the change, with leaders and employees engaged to become an active part of the solution.  

Through a series of one-on-one 45-minute interviews with every employee, data was not only gathered, but every employee felt genuinely heard, many for the first time. All leaders and employees were also involved in the shared ownership of working collaboratively towards ongoing solutions.

This approach aligned culturally with the organisation’s overall shift towards a shared culture of ownership, genuine respect and care for others, with the culture review becoming a catalyst and not a conclusion.

There will be an opportunity for questions and discussion about this ongoing project.

This event will be run in hybrid format to allow participation by those outside of Brisbane.  The event will commence with drinks and finger food in the GCI Atrium at UQ.  There will also be the opportunity to catch up with friends and colleagues both in-person and online. If you can join us in person, please register for the St Lucia event.  If you will join us virtually, please scroll down to register for the Online option.The presentation will also be recorded.

Learning Outcomes

Upon completion of this event, participants should be able to:

• Understand how culture reviews can be used as a catalyst for change, not a conclusion.
• Explain alternative approaches that shift from externally imposed change to change through collaboration, shared ownership towards sustainable solutions.
• Design engagement processes that are, in themselves, part of the cultural shift.

Presenter(s)

About the presenter(s)

Lorena Clayton is an Organisational Psychologist with Coretex Group and an AHPRA-approved principal supervisor for organisational psychology. She brings an evidence-based understanding of human behaviour, performance and organisational systems and translates this into practical strategies to maximise insights and results.

Lorena is passionate about building safe, high-performance, and thriving workplace cultures through developing exceptional leadership capabilities across a broad range of industries and sectors.

As a facilitator, coach and change agent, she creates engaging, interactive and psychologically safe environments that encourage reflective practice, perspective-sharing, capability stretch, and the development of robust strategies for action.

Lorena also has over 20 years’ previous experience in bringing the “human” to human resources within some of Australia’s most iconic brands and has held a broad portfolio of senior HR leadership roles across people & culture, learning & development, recruitment and even the ‘dark arts’ of employee and industrial relations.

Lorena is an adventurer at heart and a self-confessed nerd, having been known to reference Yoda at times.

Darien Eaton is currently completing their final year of the Master of Organisational Psychology at the University of Queensland. With nearly a decade of experience leading and mentoring small teams in a structured workplace environment, Darien brings practical insight into the dynamics of high-performing individuals and groups. Her key interests lie in supporting workplace wellbeing, enabling sustainable performance, and fostering effective team functioning. Outside of study and work, Darien enjoys spending time with her family and finding the best local coffee spots.

Notes

Registration for the in-person event includes light refreshments (drinks and finger food). 

Parking is available for a modest cost near the venue at UQ. Note there have been some recent changes in this area.  The parking location P10 UQ Centre and Synthetic Playing Fields carparks are open and can be accessed via Sir William MacGregor Drive.

Target Audience

This event is aimed at all members of the Business and Org Psych community and colleagues in the HR, OD and Change Management areas.

Duration of Access

This event will be recorded. The recording will be emailed to all registered within 2 weeks post event and available for viewing up to 90 days.

CPD

It is up to attendees to assess and determine how learning from this event aligns with the requirements of their learning plan. The providers accordingly do not make any representation that the event counts towards attendees’ CPD learning requirements. If an attendee determines themselves that the learning they complete aligns to their learning plan, then they can decide to count those hours towards their CPD requirements for the registration cycle.

The information in this presentation has been prepared in good faith and for educational purposes only. Therefore, the information is general in nature and should not be relied upon in the treatment of any condition and you should seek your own independent professional and/or legal advice concerning any specific issue. The APS accepts no responsibility for any errors, omissions or decisions relating to the information. The content should not be reproduced without permission or unless permitted by law.

If you are experiencing registration difficulties please contact APS Events Support.